so this weekend the apps will have new release versions at the app stores. minor bug fixes, and a new necessary feature, notifications. we kept them slim, only when a customer’s order is finished in the kitchen and headed to delivery/takeaway expo, and then also when a user/payfritter are in a chat, if a new message comes in and the chat is not focused, the user gets a notification. really cool how firebase integrates all this, it was exciting to get the feature worked out and shipped in less than 48 hours.
on the marketing front, have a new target first customer, a pizza restaurant. owner has had the intial intro to Payfrit, they need something to help them now. she asked about pricing which is a huge lever. once august is over and off season begins (or even prior to) i’ll have a meeting with her to demo the full Payfrit system, really blow her away. here’s the exchange that potentially tips it all into starting the avalanche:
- Tue 09:36 AM Message from you, so, how is tomorrow at 11am for you?
- Tue 10:00 AM Message from D, We have traditional dining service. Not changing that. Because then we become “fast food”
- Tue 10:05 AM Message from you, I understand. I’d really appreciate you at least hearing me out at the end of the interview, though. I’d love to get your perspective as an owner.
There’s a big difference between servers constantly interrupting customers on the restaurant’s schedule, and being 100% available the moment a customer actually needs something.
Payfrit doesn’t eliminate table service – it organizes it. Ordering goes directly where it needs to go, and things like running food, refills, extra sauces, bussing, or customer requests become clear tasks that can be handled by whoever is available.
Everyone wins: customers get faster food and service, the whole flow is smoother, your staff spends less time checking tables that don’t need anything, and you’ll naturally end up saving a lot on front-of-house labor, probably around 40%. - Tue 10:07 AM Message from you, not to mention bringing all three order channels into one simple system, takeaway, delivery, and now dine-in. without those huge fees you’re paying. can’t hurt to take a look!
- Tue 10:10 AM Message from D, What are the costs
- Tue 10:13 AM Message from you, what’s your typical monthly GMV? just a rough estimate is fine, annualized?
based on what i know about your restaurant, it will be 2% - Tue 10:25 AM Message from D, Let’s do this another time. I’ve got my hands full this week after being away.